Neo Couture by Natasha Pavluchenko

The Seller shall, without delay, no later than within 14 calendar days of the date of receipt of the Consumer’s statement of withdrawal from the agreement, refund all payments made by the Consumer, including the Product’s delivery costs (with the exception of additional costs associated with the method of delivery selected by the Customer other, than the least expensive regular method of delivery offered by the Online Shop). The Seller shall make the aforementioned refund using the same method of payment as the one used by the Consumer, unless the consumer has clearly consented to a different refund method which is not associated with any additional cost to the Consumer. If the Seller does not offer to reclaim the Product from the Consumer, the Seller may refrain from the refund until receipt of the returned Product or delivery of documented proof of a return delivery by the Consumer, whichever occurs first.